Terumo Cardiovascular Systems

About Terumo CVS' Consent Decree

Customer Support

Terumo Cardiovascular Systems' (Terumo CVS) ultimate goal is to minimize disruption and inconvenience for its customers as it completes the terms of the consent decree.  If the following information does not fully address your questions and concerns, please do not hesitate to contact either your Terumo sales representative or your local Terumo Customer Service office:

General Information

Under the terms of the consent decree, Terumo CVS has agreed to restrictions on the distribution of certain products manufactured at the Ann Arbor facility while it completes the terms outlined in the decree. 

Generally speaking, Terumo CVS has agreed that it will only sell or support products manufactured at the Ann Arbor facility (which include heart-lung machines and cannulae) to customers that:

  • Already use the products, and
  • Have signed a Certificate of Medical Necessity. A copy of the Certificate is appended to the Notification Guides.
    • Customers in the U.S. must have signed the Certificate within 45 days of the effective date of the consent decree, or by May 13, 2011.
    • Customers outside the U.S. must sign the Certificate prior to placing an order for the affected products.  NOTE: These customers must have already used the products prior to the effective date of the decree, or March 29, 2011.

Additional information