The culture at Terumo CVs is very important to our success. You will find that our associates embody and our organization places high importance on attracting individuals who demonstrate our core values:

• Customer Focused/Driven
  The customer (end user) is everyone's focus. Every department should feel ownership of the customer and understand how their work impacts the customer. It is our goal to exceed the needs of our customers.
• Integrity, Honesty and Respect
  Simply tell the truth; believe in what you say and stand behind it; believe, support and stand behind your team.  We learn from and respect one another. We behave with honesty and integrity toward others.
• Intelligence and Development
  We are innovative thinkers who have a capacity for learning and understanding and a drive for continuous improvement. Terumo supports the development of people.
• Disciplined  - Results Oriented and Decisive
  We consider input from multiple sources, create consensus where possible, but in the end make decisions and move on. We are goal oriented, understand our priorities and will protect our most critical initiatives.
• Job Ownership – Passion For What We Do
  We are passionate about our jobs and have a contagious excitement about what we are doing.

Quality is critical to the safety of patients who are treated with Terumo CVS products. Terumo's philosophy defines our overall intentions, direction and commitment to quality. It includes the following key principles:

• We design, produce, market and service critical, life-sustaining medical devices that meet the needs of our customers and their patients.
• Patient safety is paramount in all that we do.
• We operate our business in compliance with FDA Quality System Regulations and other applicable standards and regulations.
• We will establish measurable quality objectives and implement plans to continuously improve.
• Management has established this policy and will foster an environment where people will report and resolve quality problems, even if it costs us more in terms of time or resources.
• Quality is everyone’s job and everyone is accountable for their actions. Each associate must understand and follow procedures related to their job responsibilities.